Merauke, Jubi – Internet services in Merauke Regency, South Papua Province, will be disrupted in the next week due to a shunt fault or injury to the sea cable communication system (SKKL) for the Sorong-Merauke section.
Executive Vice President of Telkom Regional 7 Agus Yudha Basuki in a press release received by Jubi on Tuesday, February 21, 2023, said his party identified a shunt fault at 107 km from Merauke. The injured optical cable is at a depth of 33 meters under the sea.
This problem has the potential to cause the network to be disconnected if optimization is not immediately carried out. Therefore, Telkom will optimize maintenance of the SKKL Sorong-Merauke section. The maintenance is also intended to improve IndiHome services so that the community can enjoy it even better.
“During the SKKL network optimization process, there will be a temporary impact, namely the decline in customer service quality at the Merauke, Timika and Kaimana,” said Basuki.
Agus Yudha Basuki explained that affected customers will receive notifications regarding the decline in internet quality. However, currently Telkom services in Papua and its surroundings are still running normally.
“The estimated repair time is one week from February 24 to March 2, 2023, a delay from the initial plan on February 20, 2023 due to weather constraints,” Basuki said.
It is said that one of the factors determining the speed of maintenance is the weather. Due to bad weather, the SKKL cable maintenance process will begin on February 24.
Telkom, added Basuki, had prepared backup links via radio and fiber optic palapa east ring and satellite so that customers could use Telkom services with limited bandwidth during optimization activities.
“On behalf of the management, we apologize to our customers for the inconvenience. Let us hope the weather is favorable in the coming days,” he concluded. (*)
